BEST PRACTICES “OFFICE MANAGEMENT AND SECRETARIAL SKILL”

Training Information:

• Date   : 25-26 July 2015 (2-day)
• Time    : 8:00AM- 5:00PM
• Deadline Register: 21 July 2015
• Venue: TBC
• Language: Khmer

Without having a professional office management and secretary in place, the office is too messy and over pending tasks, but having a professional office management and secretary is an asset to an organization. He or she will be able to provide the link between an organization's various parts and ensures the smooth communication and transmission of information from one part to the other. Thus without a professional office management and secretary, an organization would not run professionally and smoothly.
Course Objectives:
To improve knowledge, skills, critical thinking and professional manner in self-management, goal achievement, personal accountability, flexibility, resiliency and self-starting for effective administrative roles within an organization.

Course contents

Module 01: Roles and Function of Office and Secretary skill	Module 02: Letter Writing (English and Khmer)
Letter Management Office Communication  Transportation service	Introduction to type of letters (Khmer) Forms of admin letter (Khmer) Writing Business letter (English)
Module 03: Office Management	Module 04: Filling Management
Office arrangement Driving, cleaning, security management Office environment	Developing Filling Developing Filling Equipment’s Developing Filling system
Module 05: Inventory Management	Module 06: Petty Cash Management
Inventory control Logistics arrangement Supplies and  equipment management	Basic budget planning How  to develop quotes, invoice and receipt Invoice and  receipt controlling
Module 07: Event and Meeting Management	Module 08: Protocol and Reception
How to prepare before meeting Working effectively during meeting Working effectively after meeting	Greeting/reception Official Uniform Meal

Training Fee:

• 130 $ for CMA members only
• 160 $ for Non-members
• Fee Include (Lunch, Refreshment, Course Material and certificate of attended)

Discount Package:        

• 5% off for institutions sending 2 staffs
• 10% off for institutions sending 3 or 4 staffs
• 1 more free for institutions sending 5 or more staffs

Who should attend?

• Managers in all fields of an organization (Non-profit, profit, private…), Directors or entrepreneurs of medium or mini-business
• Administrative staffs (Administrative Officer, Assistant, Secretary…)
• People who wish to have a job as administrative position
• Maximum 25 participants

Training Methodology

The training methodology will be focused on Experience Based and Participatory Approaches include: lecture, student-centered including brainstorming, role play, small group discussion with plenary presentation, plenary discussion, group work, team involvement in decision making, participants’ problems raised during the workshop for discussion, communication game and any other contributions will be held in high respect

Facilitator s’ Profile:​

Mr. Phat Thomas has an MBA in the field of management. He currently works for leading MFIs as Administration Director. He had worked for 15 years’ experience with a microfinance institution, Pharmaceutical distributor as HR and administration Director, and NGOs in the field of human resources and administration management. He also attended many local and   international practical training programs on staff management, effective performance management, leadership, communication, administration management, human resource management, and development of SMEs in the Mekong region in Japan and     exposer training on practical HR management in Philippine.

He has almost ten years experiences on providing both Practical and  Theory  training to many universities levels, such as Human Resources Management, Office  Management, Principle management, Strategy management, Entrepreneurship and  time management and  practical training to many companies and  NGOs on Effective Practical Administration management, Effective Practical human resources management, Effective compensation and  benefit management, Effective staff performance management, and  Effective Training  of trainer, and  etc.

For Registration, Please:

Seat are limited, please book your seat now.

For more information, please feel free to contact us as below address:

Cambodia Microfinance Association, CMA

Address: #69, St. Boerk Thmei, Sangkat Tomnup toek, Khan Chamkar Morn, Phnom Penh,

O/P: (855) 23 219 406

H/P:  011 795 625/ 093 501 625

Email: tm@cma-network.org

Cc email: ata@cma-network.org

Website: www.cma-network.org

Note: CMA RESERVES ALL RIGHT TO MAKE ANY CHANGES

A million thanks to support CMA !

Download PDF file:   OFFICE MANAGEMENT AND SECRETARIAL SKILL

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